Dear PayPal,
After reviewing everything below, hopefully, you
will realize that this was an honest mistake that was corrected immediately, and
that you would allow the use of your service for supporting our free web portal
by the sale of the CD/DVD "HEROES" that honors all who have served our
free country and to those defending her now.
We can only
conclude that this persistent unreasonableness is politically motivated from the
highest levels of management.
Consequently, we will share this view by
uploading a special page, with links to it from many other pages, that will put
your company and your parent, eBay, in the same boat that has plagued Starbucks,
by their refusal to send our troops coffee.
Again, and for the last time,
please grant our appeal or... visit our new pages that will be on-line at the end
of this month:
Very
Sincerely,
Since 2003 we have processed over 575 orders for our tribute to those who have served our country and for those protecting our freedom today. To our knowledge...there was only one complaint about our CD/DVD "HEROES". The testimonials we hear will bear this out: http://www.vetsrollcall.com/HEROEStestimonials.htm
Just one customer made a purchase
using PayPal. His name was Tom Akers and he ordered chewing tobacco from
I plead guilty for not reading your policy and just simply hit the "I agree" button.
We made an honest mistake, we now know, and corrective action was taken immediately by removing the page.
We hope you will take the above into consideration and grant an appeal so we can continue using PayPal for CD/DVD sales and donations exclusively. We have practically missed the holiday sales.
We have been very satisfied with your service and support !
--------------------------------------------------------------------------------------------------------------------------------------------------------
Hi
Dan, I apologize for the
frustration this has caused you. I encourage you to contact and work
with PayPal’s Acceptable Use Policy department on this matter.
Lori
Celesky
From: VETS
Roll Call [mailto:VETS@VetsRollCall.com] Lori, Appeal
again denied ?? Must be an automated
response or this person is a member of
Al-Queida. Please forward this
correspondance to a higher authority....thanks and take
care...dan Re:
PP-110-063-664 Dear
PayPal, Only
one customer made a purchase using PayPal. His name was Tom
Akers and he ordered chewing tobacco from I can't understand
that one transaction buying some chew to make life easier for this man over in
We hope you will take
the above into consideration and grant an apeal so we can continue using
PayPal for CD/DVD sales and donations exclusively. Below is a link to a
page listing individual and corporate sponsors who have supported
VETSRollCall.org. http://www.vetsrollcall.com/sponsors.asp Thank you for your
time and hope you will reconsider based on this new factual
information...dan --------------------------------------------------------------------------------------------- Dear Dan
Miller, We have reviewed your
PayPal account, and even though we do understand the inconvenience and
frustration this may cause you, we will unfortunately not be able to reinstate
your PayPal account due to the severity of the violation of our Acceptable Use
Policy. Your account has been closed permanently. As stated in our User
Agreement, which you agreed to on 1/14/03, violating PayPals Acceptable Use
Policy may result in temporary or permanent limitation of a customers account.
It is ultimately it is the responsibility of the user to ensure that all
transactions comply with the Acceptable Use Policy. We regret any
inconvenience or frustration this matter may cause you.
Sincerely, PayPal Acceptable Use
Policy Department PayPal, an eBay
Company Dear AUP
Department, Betty over in the
Resolutions Department suggested that I email you with a second appeal giving
you the additional information that I provided
her. Since 2003 we have processed
over 575 orders for our tribute to those who have served our country and for
those protecting our freedom today. To our knowledge...here has been not
one complaint about our CD/DVD "HEROES". The only feedback we hear are some of the
accolades below. In addition, and I hope you
do not take this as confrontational, don't you, together with me, find it odd
and ironic that your parent company, eBay, allows the use of your service to
buy cigarette cases, papers, tubes and rolling machines. Also, you can
buy tobacco pipes, cigar accessories and even drug paraphernalia like
hookahs used no doubt to smoke marijuana, hashish or other illegal drugs
? Again, our sincere apology
for this honest mistake that has now been completely rectified. We ask
for your forgiveness to allow us to continue using your service to raise
needed funds to keep VETSRollCall.org free and
on-line . Thank you for your time and
consideration. Sincerely
yours...dan
It is beautiful. It is powerful. It is truly remarkable !
Dan & Sue Gregory, Sterling Heights, Michigan Dear
PayPal, Please accept our
sincere apology regarding this now know violation. I, like many, don't
read agreements because in most cases, people just hit the " I agree " button
and move on. I have already removed any
mention of your payment service on the tobacco page and said that I would
remove the entire page and any related links to the page to be incompliance
with your aup which I have now done as well.
We respect your
policy. We only persued the idea as another means to raise
enough funds to continue to make VETSRollCall a free site for those who have
served our country and for those defending her
now. We hope you will reconsider
and forgive this oversight and allow us to continue using your service for
HEROES : Thanks for your
time. Sincerely,
Lori,
From: Celesky, Lori
[mailto:lcelesky@paypal.com]
Sent: Thursday, October 06, 2005 7:15
AM
To: VETS Roll Call
Subject: RE: Please Help
!
PayPal,
an
eBay
Company
lcelesky@paypal.com
Sent: Thursday, October 06, 2005 5:26
AM
To: Celesky,
Lori
Subject: Please Help
!
Importance:
High
TESTIMONIALS
My brother was one of those KIA in Nam. They are the real heroes. Thanks for honoring them.
Robert Lawrence - Leonard, Michigan
Great show ! Worth much more than the seven bucks . Dewey Fambry - The Colony, Texas
You folks did one hell of a job. My family has a long line of folks who have proudly served. This
tribute to all veterans, and especially to those that made the ultimate sacrifice, is simply outstanding !
James West, CW4, US ARMY, Ret. - Germany
"Heroes"... says it all , and then some ! Terry Brandon - Perry, Michigan
Very satisfied. I think you hit the nail on the head ! Walter Kuchta - Monroeville, Ohio
I have watched and listened. You have done a great job ! I am sending three to old vets for Christmas presents. William Fry - Maineville, Ohio
I received my "Heroes" cd and I'm proud to have it. It took me back to my time... Airborne, Sir !
I've got family members that enjoyed it as well. You've done a good thing there.
Marion Hodge - Bassett, Virginia
Enjoyed the show very much...brought back some old memories. Pete Bertram - Absarokee, Montana
I thought it was fantastic ! I will be ordering additional copies. Bill Meredith - Rochester, New York
Yes, I got my copies of the three CD's I ordered. Thanks.
Very nice. I enjoyed the entire slide show and the music and sound effects in the background.
I gave the two extra copies to my son and daughter for Christmas.
Thanks ! Steven Tindall - Kenosha, Wisconsin
Yes I received it and enjoyed viewing it very much. I'm glad I ordered it ! Dennis Kosar - Commack, New York
The replacement arrived and works perfectly. Thanks for your quick response. Jack Kalmbach - Olympia, Washington
BRAVO ZULU for a great deal !!! Learned a bit, and it stoked the fires of patriotism burning within. Thank you so much for a job well done, and undertaking the effort to provide this to proud veterans, families and Americans.
Paul A Davis, USN - Littleton, Colorado
What a great job you all did on this CD ! We loved it and will look at it many times in the future. Do more!!
Warren Belden - Sacramento, California
Two thumbs up ! Dan Chapman - Jacksonville, Florida
I plan on playing it for the members of my chapter of the " Warrior Brotherhood "... a Combat Veteran AMA Chartered Motorcycle Club. Something like this is very desirable to people like us.
Jim Johnson, President - Oceanside, California
Thanks for your concern. Everything arrived and looks great. Tom Maher - Flushing, New York
Yes, I received my DVD's and everything is fine. Kept one for myself, gave two to 'nam veterans and sending one to a friend serving in Iraq. Great job !
Larry Brush, member, Bugles Across America - Evansville, Indiana
I am very pleased and would recommend it to anybody, not just Vets. Gary Biehl - Kelso, Washington
This show depicts the true passion for freedom that all military men and women have fought for.
I absolutely love it !
Albert B. Worley, CPO USN Ret. - Jacksonville, Florida
AWESOME ! It brought back many memories that should never be forgotten and should be taught to our
younger generations... there are no words that will do the justice this show deserves.
Charles Esch, USN, WW ll - Cheyenne, Wyoming
It's very good and well composed ! All VETS should appreciate it ! Thanks ! Ed Cash - Elmwood Park, Illinois
OUTSTANDING ! My Dad & my Sons will enjoy seeing it also. Thanks. Michael Denny - Sacramento, California
Very satisfied. All Americans should see this..... well done ! Lynn Lamm - Florence, Oregon
Loved the CD... you folks did an absolutely wonderful job. Waiting for the next one !
James Parker - Marlborough, Connecticut
The CD HEROES is the BEST. Great job ! Bruce Shrodes - Martins Ferry, Ohio
I am very satisfied and proud to own this CD/DVD disc. Robert Prewitt - Youngville, North Carolina
It is GREAT !... bought three so I could give to my boys . Glad I did ! John Cook - Saratoga Springs, New York
This is the most moving tribute that I have ever seen. Every American should own " HEROES ".
Once again, my thanks for a well spent $7.00. Clyde H. Ball, USMC - Los Alamos, New Mexico
Please use HEROES for next year's half-time show ... Go Bears !! Jim Kozlowski, USN Ret. - Chicago, Illinois